Last week I was invited to a special open house and production facility tour at one of my favorite vendors, Comfortex, at their main plant in Watervliet, NY. I am a big fan of Comfortex for their quality, innovation, customer service, and their “made in USA” production. Plus, with their plant so close to Sudbury, they are practically local, with fast shipping times and turnaround.
The tour of the production floor was terrific! As an engineer, I just love seeing how things are made, and the Comfortex plant was a technical marvel. The thing to remember about this plant is that every item (very shade and blind) is CUSTOM MADE, with its own specifications, material, dimensions, and destination. So, it was fascinating to see how a factory (where you typically think of mass production runs turning out identical units) produces unique custom pieces in a timely manner and gets everything right and shipped out the door.
Here are some photos that show the Comfortex plant’s production line in action.
In addition to the tour, the Comfortex management personnel and their teams gave us an incredible showcase of their new products and fabrics - and their latest innovations in motorization. Below you see Nobina Preston, Senior Product Manager at Comfortex, demonstrate their new “wand” operated roller shade. It has a bit of a “Harry Potter” touch in addition to a cordless, child-safe operation. Touch the telescoping wand to the headrail, and you can control up, down, and stop. Combined with Comfortex’s ability to put any photo you like on a roller shade, I can see lots of possibilities for custom window solutions for the younger crowd! I was very impressed with the Comfortex custom photo printing capability, one that we typically see used to display company logos at coffee shops and other retail vendors. But how about shades for your child’s room with photos of your favorite vacation beach?
Although I really enjoyed seeing their new products, I was most impressed with the Comfortex production facility, their whole management, sales, and production team, and their dedication to producing a top-quality product made in the USA. Thanks, Comfortex, for inviting me (and lots of other professionals in the interior design business) to see your operations in action.
Barbara Phillips, interior designer and owner of Center Stage Interior Designs, has delivered impeccable window treatments and design services to both residential and commercial clients in Massachusetts since 2001.